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Money Adviser

Job Details

Role:  Money Adviser
Salary:  £30,000 p.a.
Hours:  Full-time, part-time considered
Location: Hybrid role – Homeworking considered
Contract: 1.5 years fixed term contract (strong possibility of extension subject to funding and performance)
Closing date:  Monday 29 July 2024
Interview date: To be arranged with the candidates

Citizens Advice Hounslow is a well-established charity operating in the London Borough of Hounslow. We make a difference to the lives of people coming to us for support, by delivering high quality advice service which reflects community issues and needs. Thanks to our amazing team of staff and volunteers, we support over 10,000 clients a year through our face to face, phone and digital services.

To sustain our team and complement the work we do, we require an experienced Money Adviser to:

  • give debt and income maximisation advice, assisting in particular clients who are Thames Water customers;
  • tap into Thames Water schemes and support for clients in financial difficulty;
  • help clients take positive steps to reduce and manage their debts, acting on their behalf when required;
  • evaluate the most suitable debt options and strategies, while maximising incomes;
  • negotiate with creditors, including bailiffs, landlords and the Council tax Office, to prevent further action and charges;
  • help clients avert possession action for rent and mortgage arrears.

We will offer the right candidate a generous salary with benefits such as annual season ticket loans, cycle to work scheme, generous annual leave and the opportunity for career development within the organisation. You will be part of a warm and friendly work culture where opinions are valued.

For more information about the role, please download the Job Description and Person Specification.

How to Apply

Please download and complete an Application Form, explaining how you meet the points in the Person Specification and email it to: email hidden; JavaScript is required.

Please note:  We are unable to respond to applicants who have not been shortlisted. We reserve the right to close this vacancy as soon it has been filled; therefore if you are interested please submit your application as early as possible.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.