About this cookie policy
This Cookie Policy explains what cookies are and how we use them. You should read this policy to understand what cookies are, how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used and how to control the cookie preferences. For further information on how we use, store and keep your personal data secure, see our Privacy & Data Protection Policy. You can at any time change or withdraw your consent from the Cookie Declaration on our website. Learn more about who we are, how you can contact us and how we process personal data in our Privacy & Data Protection Policy. Your consent applies to the following domains: www.hounslowcabs.org.uk
Citizens Advice Hounslow is committed to safeguarding your privacy, while providing a high quality of service. We will treat your personal information as confidential and your details will not be given or sold to anyone.
What are cookies?
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How we use cookies ?
As most of the online services, our website uses first-party and third-party cookies for a number of purposes. The first-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, and providing you with a better and improved user experience and to help speed up your future interactions with our website.
What types of cookies do we use ?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. This data help us understand and analyze how well the website performs and where it needs improvement.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences so that you have a better and efficient experience on future visits to the website.
The below list details the cookies used in our website.
| Cookie | Description |
|---|---|
| cookielawinfo-checkbox-non-necessary, cookielawinfo-checkbox-non-necessary, CookieLawInfoConsent (First party) | These cookies are used to remember a user’s choice about cookies on our website. Where users have previously indicated a preference, that user’s preference will be stored in this cookie |
| _ga, _twitter_sess, external_referer, gt, ct0, _gid, guest_id, personalization_id | Twitter Cookies: These are third party cookies set by Twitter on our embedded cookie feed. Our feed shows data from the Hounslow Citizens Advice Twitter account. All communication and data collection is done through Twitter. See Twitter's GDPR Policy for more information |
| _gid, _ga, _gat, NID, CONSENT | Google Cookies: These cookies are used to record who visits our site, their location, activity and preferences. They include Google Analytics Cookies, which are used to collect information about how visitors use our website. We use the information to compile reports and to help us improve the website. The cookies collect information in a way that does not directly identify anyone, including the number of visitors to the website, where visitors have come to the website from and the pages they visited. They include the NID cookie, used by Google Maps. Read about how Google uses cookies Read Google's overview of privacy and safeguarding data |
How can I control the cookie preferences ?
Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit: