Our success stories
These case studies are just some examples of how we help our clients with the problems they face, relieving stress and anxiety, and easing financial pressure for better and healthier …
Research & Campaigns
Citizens advice campaign successes
Over the years Citizens Advice has campaigned on a range of different issues in order to improve the policies and services that affect our clients. These are just a handful of the campaigns we are most proud of.
Universal Credit
We are currently monitoring how the coronavirus outbreak is affecting our clients to ensure they’re able to access the support they need. It is now more important than ever that the …
Energy Saving Week
Big Energy Saving Week is a national campaign to help people cut their energy bills and get all the financial support they are entitled to. Simple changes such as switching …
Dementia Awareness Week
Each year the London Borough of Hounslow organises a week of events aimed at raising awareness of dementia, encouraging people to take positive action such as becoming a dementia friend …
Employment
The impact of the pandemic on businessess and the economy has resulted in a big jobs crisis. Citizens Advice research shows 1 in 6 (17%) are facing redundancy. In many cases, …
Benefit Cap
With more Universal Credit claims and other benefits being claimed in recent months, we are monitoring the application of the benefit cap and how it affects Hounslow residents, particularly in …
Speak to your MP and local Councillors
Councillors represent their wards and the people who live in it. Members of Parliament (MPs) represent the people living in their constituencies. To find your local Councillor or MP, please …
Scams awareness
Learn how to protect yourself from a variety of subtle scams. You will be surprised as to the many different ways in which scams occur, from bogus emails from your …