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Research & Campaigns Newsletters

Read the latest Citizens Advice Hounslow Campaign Newsletter below, with information about client stories. Read Past Newsletters

Personal Independence Payment Review 

This project explores advisers’ experiences and feedback on the current Personal Independence Payment (PIP) process, identifying key barriers and areas for improvement. The findings highlight significant concerns around accessibility, communication, …

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Employability Report

Cases brought to the attention of Citizens Advice Hounslow (CAH) advisers highlighted the challenges people with health conditions face when trying to access and remain in employment. These cases prompted …

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Fly Tipping Fines

Have you received a fly tipping fine in Hounslow? Citizens Advice Hounslow is carrying out research into how fly tipping fines (Fixed Penalty Notices) are being issued by the London …

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Renters Right Bill

The Renters Right Bill is a proposed legislation that aims to change renting rights through scrapping Section 21 ‘no fault’ evictions, making a register for landlords to give potential renters …

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Council Tax Protocol Uptake

We would like to encourage the council to take up the Council Tax Protocol. The Council Tax Protocol serves as a framework for effectively managing council tax payments and addressing …

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Our success stories

These case studies are just some examples of how we help our clients with the problems they face, relieving stress and anxiety, and easing financial pressure for better and healthier …

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Energy Saving Week

Big Energy Saving Week is a national campaign to help people cut their energy bills and get all the financial support they are entitled to. Simple changes such as switching …

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Dementia Awareness Week

Each year the London Borough of Hounslow organises a week of events aimed at raising awareness of dementia, encouraging people to take positive action such as becoming a dementia friend …

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Speak to your MP and local Councillors

Councillors represent their wards and the people who live in it. Members of Parliament (MPs) represent the people living in their constituencies. To find your local Councillor or MP, please …

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Scams awareness

Learn how to protect yourself from a variety of subtle scams. You will be surprised as to the many different ways in which scams occur, from bogus emails from your …

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