Get help applying for Universal Credit

Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the initial application through to your first payment.
Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to set up an online claim, how to gather evidence for your application or how to prepare for your work coach appointment.
Call us
Call us for free: 0800 144 8 444 (England)
Online Advice
For online advice visit: citizensadvice.org.uk/helptoclaim
For local organisations
If you’re a local organisation working with people who need help applying for Universal Credit, get in touch with us for more information on how you can signpost or refer people to our service.