If you need advice, please call our Advice Line on Freephone: 0808 278 7830 or see our Get Advice Page for other ways to contact us.
Service Updates
Our Mobile Advice Unit has been refurbished and converted into a fully functional mobile interview room – designed to provide a welcoming space for both advisers and clients. Each month, we travel throughout the borough of Hounslow, stopping at key locations to offer free advice and support sessions for local residents. To find out when and where you can visit us, please check our current schedule here: Outreach Locations.
See the Outreach Locations section on our Contact page for new Outreach Locations information.
We have a new project in partnership with Macmillan Cancer Support:
See our Macmillan Welfare Benefits Support page
You can visit us during Opening Hours at:
Citizens Advice Hounslow
Brentford & Chiswick Office
Town Hall,
Heathfield Terrace,
Chiswick W4 4JN
Citizens Advice Hounslow
Feltham Office
2nd Floor, The Centre,
High Street,
Feltham TW13 4GU
Outreach Locations
| Location | Times |
|---|---|
| Hounslow House (ground floor) 7 Bath Road, TW3 3EB | Mondays, 9am – 1pm, drop in for help with debt, energy and water issues Clients will be seen on a first come first served basis |
| Hope Church, Good Shepherd foodbank Beavers Lane, Hounslow, TW4 6HJ | First Thursday of the month Thursday 1 October, 10am – 12pm drop in for service users of the foodbank |
| Mobile Advice Unit Heston Community Hub & Library New Heston Road, Hounslow, TW5 0LW | Thursday 1 October, 10.30am – 1.30pm, drop in for local residents |
| Mobile Advice Unit Hounslow Community Foodbox Rose Community Centre, Brentford, TW8 | Friday 2 October, 10am – 12 noon, drop in for service users |
| Mobile Advice Unit Meadowbank Community Hub and Library Community Close, Hounslow, TW5 9QX | Friday 2 October, 1.30pm – 3.30pm, drop in for local residents |
| Meadowbank Community Hub and Library Community Close, Hounslow, TW5 9QX | Monday 5 October, 10am – 2pm, drop in for local residents |
| Bridgelink Community Centre 373 Summerwood Road, TW7 7QR | Second Thursday of the month Thursday 8 October, 10am – 12 noon, drop in for service users |
| Mobile Advice Unit Brentford Community Hub & Library 11F Boston Manor Road, Brentford, TW8 8DW | Friday 9 October, 10am – 2pm, drop in for local residents |
| Dementia Awareness Event Heston Library & Hub New Heston Road, Hounslow, TW5 0LW | Tuesday 13 October, 11am – 1pm, drop in for service users |
| Mobile Advice Unit Hounslow Community Foodbox Rose Community Centre, Hawthorn Road, Brentford, TW8 8NT | Wednesday 14 October, 10am – 1pm, drop in for service users |
| Mobile Advice Unit Bedfont Community Centre 9 Proctors Close, Feltham, TW14 9NB | Thursday 15 October, 12.30pm – 2.30pm, drop in for local residents |
| Riverside Vineyard Church Airpark Way, Feltham, TW13 7LX | Third Thursday of the month Thursday 15 October, 1pm – 3pm, drop in for service users of the foodbank |
| Mobile Advice Unit Alf King Family Hub 7 Hanworth Road, Feltham, TW13 5AF | Friday 16 October, 10am – 12 noon, drop in for family hub service users and residents who care for children |
| Mobile Advice Unit Meadowbank Community Hub and Library Community Close, Hounslow, TW5 9QX | Friday 16 October, 1.30pm – 3.30pm, drop in for local residents |
| Osterley Library & Hub Saint Mary’s Crescent, Isleworth, TW7 4NB | Monday 19 October, 10am – 1pm, drop in for local residents |
| Holy Trinity Church 6 Trinity Parade, Hounslow, TW3 1HG | Tuesday 20 October, 10am – 1pm, drop in for local residents |
| Mobile Advice Unit Brentford Community Hub & Library 11F Boston Manor Road, Brentford, TW8 8DW | Friday 23 October, 10am – 2pm, drop in for local residents |
| Heston Farm Community Centre 51 Biscoe Close, Hounslow, TW5 0UZ | Tuesday 27 October, 1pm – 3pm, drop in for local residents |
| Mobile Advice Unit Maswell Park Health Centre Hounslow Avenue, Hounslow, TW3 2DY | Wednesday 28 October, 11.30am – 2.30pm, drop in for local residents |
| Mobile Advice Unit Shewise Convent Way, Hounslow, UB2 5UG | Thursday 29 October, 10.30am – 12noon, drop in for service users |
| Mobile Advice Unit Butts Farm Community Hub Norman House, Saxon Avenue, Hanworth, TW13 5LZ | Thursday 29 October, 1.30pm – 3.30pm, drop in for local residents |
Any Other Queries
For any other enquiries (not for advice) please write to the CEO, Mr Aiman Elal, at the Feltham Office, or use our Feedback form.

