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Contact Us

If you need advice, please call our Advice Line on Freephone: 0808 278 7830 or see our Get Advice Page for other ways to contact us.

Service Updates

Our Mobile Advice Unit has been refurbished and converted into a fully functional mobile interview room – designed to provide a welcoming space for both advisers and clients. Each month, we travel throughout the borough of Hounslow, stopping at key locations to offer free advice and support sessions for local residents. To find out when and where you can visit us, please check our current schedule here: Outreach Locations.

See the Outreach Locations section on our Contact page for new Outreach Locations information.

We have a new project in partnership with Macmillan Cancer Support:
See our Macmillan Welfare Benefits Support page

You can visit us during Opening Hours at:

Citizens Advice Hounslow
Brentford & Chiswick Office
Town Hall,
Heathfield Terrace,
Chiswick W4 4JN

Chiswick Bus Route

Brentford & Chiswick CAB building

Citizens Advice Hounslow
Feltham Office
2nd Floor, The Centre,
High Street,
Feltham TW13 4GU

Feltham Bus Route

People queueing at Feltham Citizens aDvice Bureau

Outreach Locations

LocationTimes
Hounslow House (ground floor)
7 Bath Road, TW3 3EB
Mondays, 9am – 1pm, drop in for help with debt, energy and water issues
Clients will be seen on a first come first served basis
Hope Church, Good Shepherd foodbank
Beavers Lane, Hounslow, TW4 6HJ
First Thursday of the month
Thursday 1 October, 10am – 12pm drop in for service users of the foodbank
Mobile Advice Unit
Heston Community Hub & Library
New Heston Road, Hounslow, TW5 0LW
 Thursday 1 October, 10.30am – 1.30pm, drop in for local residents
Mobile Advice Unit
Hounslow Community Foodbox
Rose Community Centre, Brentford, TW8
Friday 2 October, 10am – 12 noon, drop in for service users
Mobile Advice Unit
Meadowbank Community Hub and Library
Community Close, Hounslow, TW5 9QX
Friday 2 October, 1.30pm – 3.30pm, drop in for local residents
Meadowbank Community Hub and Library
Community Close, Hounslow, TW5 9QX
Monday 5 October, 10am – 2pm, drop in for local residents
Bridgelink Community Centre
373 Summerwood Road, TW7 7QR
Second Thursday of the month
Thursday 8 October, 10am – 12 noon, drop in for service users
Mobile Advice Unit
Brentford Community Hub & Library
11F Boston Manor Road, Brentford, TW8 8DW
Friday 9 October, 10am – 2pm, drop in for local residents
Dementia Awareness Event
Heston Library & Hub
New Heston Road, Hounslow, TW5 0LW
Tuesday 13 October, 11am – 1pm, drop in for service users
Mobile Advice Unit
Hounslow Community Foodbox
Rose Community Centre, Hawthorn Road, Brentford, TW8 8NT
Wednesday 14 October, 10am – 1pm, drop in for service users
Mobile Advice Unit
Bedfont Community Centre
9 Proctors Close, Feltham, TW14 9NB
Thursday 15 October, 12.30pm – 2.30pm, drop in for local residents
Riverside Vineyard Church
Airpark Way, Feltham, TW13 7LX
Third Thursday of the month
Thursday 15 October, 1pm – 3pm, drop in for service users of the foodbank
Mobile Advice Unit
Alf King Family Hub
7 Hanworth Road, Feltham, TW13 5AF
Friday 16 October, 10am – 12 noon, drop in for family hub service users and residents who care for children
Mobile Advice Unit
Meadowbank Community Hub and Library
Community Close, Hounslow, TW5 9QX
Friday 16 October, 1.30pm – 3.30pm, drop in for local residents
Osterley Library & Hub
Saint Mary’s Crescent, Isleworth, TW7 4NB
Monday 19 October, 10am – 1pm, drop in for local residents
Holy Trinity Church
6 Trinity Parade, Hounslow, TW3 1HG
Tuesday 20 October, 10am – 1pm, drop in for local residents
Mobile Advice Unit
Brentford Community Hub & Library
11F Boston Manor Road, Brentford, TW8 8DW
Friday 23 October, 10am – 2pm, drop in for local residents
Heston Farm Community Centre
51 Biscoe Close, Hounslow, TW5 0UZ
Tuesday 27 October, 1pm – 3pm, drop in for local residents
Mobile Advice Unit
Maswell Park Health Centre
Hounslow Avenue, Hounslow, TW3 2DY
Wednesday 28 October, 11.30am – 2.30pm, drop in for local residents
Mobile Advice Unit
Shewise
Convent Way, Hounslow, UB2 5UG
 Thursday 29 October, 10.30am – 12noon, drop in for service users
Mobile Advice Unit
Butts Farm Community Hub
Norman House, Saxon Avenue, Hanworth, TW13 5LZ
Thursday 29 October, 1.30pm – 3.30pm, drop in for local residents

Any Other Queries

For any other enquiries (not for advice) please write to the CEO, Mr Aiman Elal, at the Feltham Office, or use our Feedback form.