Welcome
Welcome to the Citizens Advice Hounslow service. We provide free, confidential, impartial advice on welfare benefits, debt, housing, employment, consumer, relationship & family issues, immigration and other topics.
Service Updates
Due to Covid-19, all face to face drop-in services remain suspended following government advice to protect our clients, volunteers and staff. If you need advice, please do not come to our offices or outreach venues, but call us instead on 0300 330 1185, Monday to Friday, 10:00 – 16:00
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Get Advice

In our Get Advice section, you will find a choice of ways to get advice: online resources, in person, by phone, or via an online enquiry. You can also check our opening hours.
Policy Research & Campaigns
Covid Information
Read the latest information and advice about Covid, including checking symptoms, getting a test, downloading the Test and Trace app and ways to avoid the virus, on the NHS website.
Local Covid information can be found on the London Borough of Hounslow website.
Check the latest Coronavirus laws and guidance on the Citizens Advice website to see what they mean for you.
Find Us
- Brexit: new rules from 1 January 2021From 1st January 2021 the rules have changed for UK nationals travelling to or doing business with Europe, as well as for EU/EEA/Swiss nationals coming to the UK. To see how the new rules affect you, your business and your family, please visit the Government website and use their Brexit …
- Black History Month – October 2020Black History Month is celebrated in the UK every October. It is the annual commemoration of the history, achievements and contributions of black people in the UK. Let us be conscious to always keep Black history at the forefront of our minds. Black history is more than a month, it …
- Help for EU / EEA / Swiss nationalsThere is still time to apply to the EU Settlement Scheme and retain the right to work as well as accesss to vital services in the UK like the NHS and the welfare system after Brexit. If you or you family members need help to apply to the scheme or …